Shipping policy
Thank you for shopping with KIDCO. We are committed to delivering your orders promptly and efficiently. Please review our shipping policy for detailed information on our shipping processes and procedures.
1. Shipping Locations
KIDCO currently ships orders within Pakistan.
2. Shipping Methods and Delivery Times
We offer reliable shipping services to ensure your products reach you in a timely manner.
Estimated Delivery Times:
- Karachi: 2 - 3 business days
- Other Cities: 4 - 7 business days
Please note that delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or holidays.
3. Order Processing
All orders placed on our website will be processed and dispatched the next business day. You will receive a confirmation email with your order details and tracking information once your order has been shipped.
4. Shipping Fees
Shipping fees are calculated at checkout based on your order. Any applicable shipping charges will be displayed before you complete your purchase.
5. Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through our courier's website.
6. Address Information
Please ensure that all shipping details provided are accurate and complete. KIDCO is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. In such cases, additional shipping charges may apply.
7. Shipping Restrictions
KIDCO currently ships only within Pakistan. We do not offer international shipping at this time.
8. Damaged or Lost Packages
If your package arrives damaged or is lost in transit, please contact our customer service team immediately at hello@kidcouniverse.com or +92 304 0140123. We will work with the courier to resolve the issue and ensure you receive your order.
9. Contact Us
For any questions or concerns regarding our shipping policy, please contact us at:
KIDCO
Email: hello@kidcouniverse.com
Phone: +92 304 0140123
Thank you for choosing KIDCO. We appreciate your business and are committed to providing you with high-quality stationery products and excellent customer service.